Responsible gambling

At Gambiva Casino, we're committed to providing a safe and responsible gaming environment for all our players. We understand that gambling should be entertaining and enjoyable, but also acknowledge that it can sometimes lead to problems.

Identifying Problem Gambling

Gambling problems can affect anyone, regardless of age, income or social status. If you're experiencing any of the following signs, we encourage you to seek help:

  • Spending more money than intended on gaming
  • Feeling anxious, irritable or restless when unable to gamble
  • Trying to cut down or control gaming habits but being unable to do so
  • Using credit cards or other financial resources to fund gaming
  • Neglecting work, school or other responsibilities due to gaming

Preventing Problem Gambling

To help prevent problem gambling, we recommend:

  • Setting a budget and sticking to it
  • Taking regular breaks from gaming
  • Avoiding chasing losses
  • Not using credit cards or other high-risk payment methods for gaming
  • Staying informed about our responsible gaming policies and guidelines

Our Responsible Gaming Tools

At Gambiva Casino, we've implemented various tools to help you gamble responsibly:

  • Deposit Limits: You can set limits on the amount of money you deposit into your account.
  • Loss Limits: We'll alert you when you reach a loss limit to encourage you to take a break from gaming.
  • Session Reminders: You can set reminders to remind yourself to take regular breaks.
  • Self-Exclusion: If you feel that you need a break from gaming, you can self-exclude your account for a specified period of time.

Getting Help

If you or someone you know is experiencing problem gambling, please seek help:

  • National Problem Gambling Helpline: You can contact our dedicated helpline for confidential advice and support.
  • Gambiva Casino Support Team: Our customer support team is available 24/7 to provide assistance and guidance.

Responsible Gaming Resources

We recommend visiting the following websites for additional information on responsible gaming:

  • National Problem Gambling Helpline
  • GamCare
  • BeGambleAware